Frequently Asked Questions

  1. General

  2. QWhat type of businesses can benefit from ContactWeb Pro?
  3. AContactWeb Pro was designed primarily for service oriented businesses with a small to moderate number of products as opposed to retail with hundreds or thousands of products.  Consultants, architects, plumbers, electrictions, programmers, insurance companies, network and telecommunications companies, web developers, programmers and more!


    We are currently developing a few industry specific applications for Builders, Attorneys, Manufacturers and Travel Agencies with specialized functionality.   If you are interested in participating in the development or beta testing for these applications, please contact us!

  1. Data Security

  2. QHow secure is the data?
  3. AContactWeb utilizes 5-Tier security, protecting your data, the operating system, hardware, software, ensuring maximum security and maximum up-time.
  4. QHow often is my data backed up?
  5. AYour data is backed up on a daily basis and transferred to an offsite storage facility every day. This protects your data in the case of a disaster at the hosting site. This is a critical consideration and one that we take very seriously.
  6. QHow secure is the application?
  7. AContactWeb Pro uses 256-bit encryption and password strength validation to ensure that your data is safe from hackers.

  1. Subscription

  2. QWhat if I want to add or remove a user or change options in the middle of my billing cycle?
  3. ANo problem.  We will pro-rate your subscription accordingly.  You will see it reflected on your billing statement.

  1. Affiliate Program

  2. QWhat is an Affiliate Program?
  3. AOur Affiliate Program is a way for you to earn some extra cash for referring companies that you know to ContactWeb Pro!  All you need to do is register and either place the provided banners on your website or simply give out your Referral code to someone you know that would benefit from ContactWeb Pro.  You will earn 100% of the subscribers first month's fee along with 5% of their monthly fees for as long as they stay active, after the second full month of their subscription.  There is no cost or obligation to you.
  4. QCan I participate in the Affiliate Program if I don't have a website?
  5. AYes you can!  You will be assigned a Referral Code when you register as an Affiliate.  We will also send you a packet with some ContactWeb Pro business cards with your Referral code that you can hand out. Your referral company can enter the referral code when they start their free trial.  The code will be saved so that when they subscribe, we will know to process your referral bonus!